Frequently Asked Questions



  • What is the process?

    Our process is simple and straightforward. We will start with a comprehensive set of labs and create a customized plan for you based on your personal goals and desires. You will sign up for a monthly membership and we will order labs to monitor and adjust treatment as needed (usually every 3-6 months depending on your needs). If you already have recent lab results, we can use those as well. 

  • What information do I need to provide to get treatment?

    You will fill out a health questionnaire, share your contact information and credit card information for billing purposes.

  • What can I expect from my first visit?

    The first appointment will be 30-60 minutes and will be an information gathering session to understand your medical history, your current health, and your health goals. We will order labs and necessary tests and schedule a follow up visit with you.



  • What does hormone optimization mean?

    Hormone deficiencies can happen at any time in life but as we age, many hormone levels fall and can cause changes in appetite, weight, mood, energy levels, sleep disturbances, mental clarity, skin, libido and overall well-being. Evaluating an extensive panel of hormones and optimizing them for health can help you look and feel better as well as improve many unwanted symptoms. Hormone optimization is not a one size fits all, but should be individualized to the patient.



  • Which hormones are optimized

    Commonly optimized hormones include estradiol, progesterone, testosterone, melatonin, DHEA and thyroid. We can also recommend the appropriate supplements for you to optimize health.



  • What benefits will I see?

    You can expect more energy and focus, improved mental outlook and better sleep along with improvement in aches and pains. Weight loss, improved skin firmness and texture, more muscle mass, endurance, improved libido and sexual function are also benefits you will experience. 

  • How long does it typically take to see improvements?

    Usually, in the first few weeks. Physical body composition changes, such as fat loss may take up to a year. 

  • Can you help with other medications or issues my normal doctor would typically do?

    We are health partners with you. We have specialized training in BHRT, above and beyond what typical medical providers receive in the area. We are hormone specialists, we do not replace your primary care physician. If we see a problem or concern we can not address we will direct you to your PCP. View us as your health care partners. We do not manage chronic illness like: asthma, diabetes, high blood pressure, etc. 

  • Do I have to stay on hormone replacement for life?

    Once you start therapy you do not have to stay on it for life. You can stop at anytime and return to your previous levels. If you want to continue to have the benefits BHRT provide, then you will need to continue to take the medications. 

  • Do you help with gender transition therapy?


    No, we are not trained or certified in gender transition therapy. 

  • Do you accept insurance?

    Wellness From Within does not accept insurance. We believe patients get the best benefits from a “wellness care model” which allows us more time to focus on you, your health, and well-being. Insurance based models of care are subject to many rules, and often will only reimburse minimally, or not at all for hormone services as they are deemed unnecessary.



  • Can I use my HSA and FSA account

    Yes, you can pay for the lab charges and prescriptions with your HSA and FSA. As far as the monthly membership fee, typically the answer is no, but we recommend you check with your specific plan for answers. 

  • Do you take Medicare or Medicaid?

    We do not take Medicare or Medicaid. 

  • Is there a contract?

    You will sign up for a monthly membership fee of $100. If you are not satisfied, you can simply quit and stop treatment at anytime you wish without additional or ongoing charges.

  • Where are you located?

    We are currently providing telehealth services in TX, AZ and UT. Coming soon to a state near you! Message us if you are interested in being treated in your area. We have plans to expand. 

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